Privacy Policy & Cookie Policy
Privacy Policy
1. Introduction
Reactive Maintenance Group Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website.
2. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, etc.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
3. How We Use Your Information
We use the information we collect in the following ways:
To provide, operate, and maintain our website.
To improve, personalise, and expand our website.
To understand and analyse how you use our website.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To send you emails.
To find and prevent fraud.
4. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
With service providers who perform services on our behalf.
To comply with legal obligations.
To protect and defend our rights and property.
With your consent.
5. Data Security
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at 0161 706 1477.
Cookie Policy
1. Introduction
This Cookie Policy explains how Reactive Maintenance Group Ltd uses cookies and similar technologies to recognise you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
2. What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
3. Types of Cookies We Use
We use the following types of cookies on our website:
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our website but are non-essential to its use. However, without these cookies, certain functionality may become unavailable.
Analytics and Customisation Cookies: These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customise our website for you.
Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Social Networking Cookies: These cookies are used to enable you to share pages and content that you find interesting on our website through third-party social networking and other websites. These cookies may also be used for advertising purposes.
4. How We Use Cookies
We use cookies to:
Improve the functionality and performance of our website.
Understand and analyse how you use our website.
Customise your experience on our website.
Provide targeted advertising and marketing communications.
5. Your Choices Regarding Cookies
You have the right to decide whether to accept or reject cookies. You can set your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
7. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at 0161 706 1477